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Curriculum vitae of
Candidate f 0181f
First
Name Juliette
Residence Amstelveen, The
Netherlands
Year of Birth
1972
Education
and Career Development courses
Personal
characteristics Characteristics: result oriented, planner, analytic, to-the-point, strong communicator, self-starter, persistent, strong focus, customer oriented, ability to see and develop opportunities, out of the box mentality and entrepreneurial. My personality best suits a changing or dynamic environment. Professional
experience
*See
beneath for details of the positions above. Details of positions Project
Manager - Nuon Responsible
for a new saving tool on the internet site of Nuon
(utility). Project
Manager - UPC Nederland Responsible
for a new IT Portal Senior
Product Manager – Sympac Responsible
for user services. Sympac is a subsidiary company of KPN and sells mobile
telephony and hardware (devices and accessories) to
multinationals.
Project
Manager – KPN Overall
project manager (result, planning and budget responsible (about €1mln in total))
of following UMTS data-projects:
Project
Leader Product Marketing - Debitel Responsible
for writing a pilot plan for digital telephony (voice over IP).
Impact
analysis for premium content for mobile customers. Project
Leader Segment Marketing – KPN Telecom Responsible
for development and implementation of marketing actions of among others the
value added services (pin and online remote back-up) for the business market.
For every action different distribution channels are used. Writing of a plan for
personalising a business newsletter
and for testing of a new detection camera service. Business Transition Manager
– Delta/Accenture
Responsible for ‘landing’ of all system changes, mostly with process and
procedural adjustments, in the line organisation Delta. Delta delivers gas,
energy, water and cable in Marketing
Communications Manager –
Responsible
for all marketing communications within the “profit” business unit of Raet
(produces over 2 mln salary slips of employees a month in the Netherlands and
produces & implements personnel information systems). Raet used to work in
the non-profit market and gained the largest market share in the
Sales
of advertisements and marketing (accomplished texts, pr and coordination) for
the edition of ‘What Women Want
Amsterdam and ‘t Gooi’. What Women Want is a lifestyle book with a variety
of “nice, hip and exclusive”
addresses for women in
Responsible
for the design and implementation of a new credit control system and policy.
Responsible
for describing the Credit & Collections and Accounts Receivable processes
and procedures for the European head office of ACN Telecom. Also a supportive
role at the implementation and communication of these processes and procedures
(e.g. workshops).
Responsible
for describing off all necessary processes and procedures for
Responsible
for coordination of the roll out of 1000 pc’s and voice over IP-telephony
systems and training of employees throughout the
Responsible
for defining the target groups (consumer market) for DSL (Mxstream) for the
business unit Broadband Networks. Also responsible for defining and implementing
a marketing communications plan (for indirect sales via own and other ISP’s) for
Q3 and Q4 of 2001. Also leading of the advertisement, pr and market research
agencies.
Responsible for defining and establishing the Credit & Collections
department (30 people). I have defined the policy (pro-active and reactive), the
goals, the tasks of the department, the reports and the execution of the
projects. I was also responsible for defining the
Responsible
for introducing a pro-active system to support the Product Development
department with Customer Care & Billing implementation of their products and
services. Also responsible to describe the departmental processes and train the
employees.
The project aims to finalise an ‘Configuration Management’ analysis for
KPN Telecom and Lucent Technologies. The study, executed together with a
colleague, focused at the inefficiency within the business processes, the
organisation and the systems used. Based upon the conclusions and suggestions
both organisations implemented the necessary
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